Sales FAQ
Volkswagen Sales Frequently Asked Questions
New Volkswagen Inventory
Where can I buy a new Volkswagen in the Bay Area?
Volkswagen Marin in San Rafael serves drivers from Marin County, San Francisco, Oakland, and Richmond with the latest VW models, including the Taos, Tiguan, Atlas, Jetta, and ID. Buzz.
What makes Volkswagen Marin different from other dealers?
VW Marin is a Wolfsburg Crest Award winner, recognized for outstanding customer service and adherence to Volkswagen's highest standards.
Can I pre-order the Volkswagen ID. Buzz?
Yes. Volkswagen Marin accepts pre-orders for the all-electric ID. Buzz. Contact our sales team to reserve yours.
Pre-Owned & Certified Pre-Owned
Do you sell Certified Pre-Owned Volkswagens?
Yes. Every CPO Volkswagen undergoes a thorough inspection and comes with warranty coverage and ownership benefits.
Do you sell other pre-owned makes?
Yes. Alongside Volkswagen, we carry pre-owned vehicles from brands like Audi, BMW, and Mercedes-Benz.
Can I trade in my vehicle at Volkswagen Marin?
Yes. Use our online trade-in tool or bring your vehicle in for an instant appraisal and upgrade to a new or CPO Volkswagen.
Volkswagen Service
Where can I service my Volkswagen in Marin?
Volkswagen Marin in San Rafael provides certified VW service, from oil changes and tire rotations to major diagnostics and repairs.
What is Volkswagen Service Xpress?
Service Xpress offers appointment-free maintenance, including oil changes, tire rotations, brake inspections, and wiper replacements.
Do you use genuine Volkswagen parts?
Yes. All repairs and maintenance are performed with OEM Volkswagen parts to protect performance and warranty coverage.
Can I order Volkswagen parts and accessories online?
Yes. Browse our parts catalog and accessory shop for OEM components, wheels, and lifestyle upgrades.
Volkswagen EVs
Do you sell and service Volkswagen EVs in San Rafael?
Yes. Volkswagen Marin sells and services EVs like the ID.4 and ID. Buzz, with factory-trained technicians and certified EV tools.
What makes EV maintenance different from gas models?
EVs require battery checks, charging system inspections, cooling system maintenance, and software updates.
Financing & Specials
Does Volkswagen Marin offer financing?
Yes. Our finance team provides transparent, customized financing and leasing options for new, used, and CPO Volkswagens.
Do you offer finance and service specials?
Yes. Browse current specials on vehicles, service specials, and parts to save on your next VW purchase or maintenance.
Customer Experience
What are the customer benefits of choosing Volkswagen Marin?
Every service visit includes a multi-point inspection. We also provide loaner vehicles, shuttle service, and Service Xpress for added convenience.
Where is Volkswagen Marin located?
We're located at 720 Francisco Blvd W, San Rafael, CA 94901, serving Marin County and the greater Bay Area.
Do you host Volkswagen community events?
Yes. VW Marin engages with the Bay Area VW community through exclusive owner events and local partnerships.